Customer Service

Online Customer Comments or Suggestion Form

Customer Information Center
(210) 362-2020 TTY (210) 362-2019
(Bus Routing & Scheduling Information and Customer Comments)

Lost and Found
1021 San Pedro
(210) 362-2006
Monday - Friday 7:00 a.m. - 6:00 p.m.

Customer Service Centers

VIA Metro Center
1021 San Pedro
(210) 362-2020
Monday - Friday 7:00 a.m. - 6:00 p.m.

Crossroads Park and Ride
151 Crossroads Blvd
(210) 731-6616
Monday - Friday 7:00 a.m. -1:00 p.m. & 2:30 p.m.-6:00 p.m.

Downtown Information Center
260 E. Houston St.
(210) 475-9008
Monday - Friday 7am-6pm, Saturday 9:00 a.m. -2:00 p.m.

Ingram Transit Center
3215 Northwestern Dr.
(210) 521-6773
Monday - Friday 7:00 a.m. -1:00 p.m. & 2:30 p.m.-6:00 p.m.

Kel-Lac Transit Center 
7183 Highway 90 West
(210) 679-0309
Monday - Friday 7:00 a.m. -1:00 p.m. & 2:30 p.m.-6:00 p.m.

Medical Center Transit Center
7535 Merton Minter
(210) 614-4615
Monday - Friday 7:00 a.m. -1:00 p.m. & 2:30 p.m.-6:00 p.m.

Randolph Park and Ride
9400 IH 35 North
(210) 564-8175
Monday - Friday 7:00 a.m. -1:00 p.m. & 2:30 p.m.-6:00 p.m.

Ellis Alley Information Center
212 Chestnut
(210) 299-1213
Monday - Friday 7:30 a.m. - 1 p.m., and 2:00 p.m. - 4:30 p.m.

VIAtrans

Office and VIAtrans Eligibility
(210) 362-2140 TTY (210) 362-2019

VIAtrans Reservations and Cancellations
(210) 362-5050 TTY (210) 362-5060

Where's My Ride?
(210) 362-5050 TTY (210) 362-5060

Administrative

Main Administrative Office
800 W. Myrtle
San Antonio, TX 78212
(210) 362-2000
Monday - Friday 8:00 a.m. - 4:45 p.m.

Charter Service
(210) 362-2102
Monday - Friday 8:00 a.m. - 4:45 p.m.

Job Line
(210) 362-2002
(24 hour recording of current job openings)

Employment

VIA Metropolitan Transit
Attn: Employment & Testing
1021 San Pedro
San Antonio, TX 78212
Jobline: (210) 362-2002 (24 hour recording of current job openings)
Fax: (210) 362-2575
E-mail Employment & Testing

Procurement

1720 N Flores
San Antonio, TX 78212
(210) 362-2400
Fax (210) 362-2588
DBE Bidline (210) 362-2001
VIA's Material Distribution Receiving Dock - (210) 362-2420

Economic Opportunity
210-362-2170
Email Economic Opportunity

Public Affairs

Media Relations
Marketing
Public Meetings
Youth Programs - Adopt-A-Shelter, Classroom on Wheels
Employer BusinessPass Program
(210) 362-2370

Bus Advertising

Gateway Outdoor Advertising
Your source for transit advertising on the VIA Metro buses in San Antonio, Tx.
4502 Centerview Drive, #120
San Antonio, Tx 78228
(210) 289-9330
Rose E. Prince, Market Manager  

Cemusa San Antonio Ltd.
Offers the only transit shelter advertising program in San Antonio.
2444 Brockton
San Antonio, Tx 78217
(210) 798-1660
Email pgrams@cemusainc.com

Website Questions

Email The Webmaster