How to Pay Reloadable goCard+

Your new VIAtrans goCard ID has a smart chip embedded in the card, so during this testing phase, you have access to a safe and secure alternative to paying cash fares. When using your card to ride the bus you will continue to show your ID to the bus operator to receive your free ride. When using your card to ride a VIAtrans vehicle, you will continue to show your ID to the van operator to verify your identity.

You may apply to determine eligibility for VIAtrans. Eligibility is based on an individual’s functional ability to use regular city bus service, in keeping with ADA (Americans with Disabilities Act) criteria.

To use your VIAtrans goCard ID on the regular city bus, simply board the bus with your goCard ID handy. Tap your goCard ID on the reader inside the bus, then show your goCard ID (picture facing the bus operator) and take a seat.

To use your VIAtrans goCard ID on VIAtrans vehicles, simply show your goCard ID (picture facing the van operator), pay the VIAtrans fare, and board the vehicle. If you have previously loaded cash value on your VIAtrans goCard ID, you may tap your goCard ID on the reader inside the VIAtrans vehicle (VIA and MV Transportation vehicles) to pay your fare.

A VIAtrans goCard ID is required to ride VIAtrans service. If you lose your VIAtrans goCard ID, please visit the VIA Metro Center. Be ready to present a government-issued ID and $3 dollars for a replacement card. If the previous VIAtrans goCard ID is later found, please destroy it. The lost VIAtrans goCard ID will no longer be valid to use on VIAtrans service.

The VIAtrans goCard ID is free! Riders eligible to use the VIAtrans service will be given a free VIAtrans goCard ID. Replacement IDs can be made for a $3 dollar fee.

Yes. You may load your goCard electronically with stored value (cash amount) and tap your goCard on the van to pay your fare. During this testing phase VIAtrans customers are now allowed to load their goCard electronically with stored value (cash amount). To load your card, visit VIAinfo.net/goCard and click on “Register & Manage Your goCard” or visit your closest VIA Customer Service Center.

Yes; every five years you will need a new goCard ID.

No. Your goCard ID is not transferrable. Only the person eligible for VIAtrans service can use the VIAtrans goCard ID.

No. Your goCard ID is not transferrable. Only the person eligible for the VIAtrans service can use the VIAtrans goCard ID. If you are allowed a PCA, then your goCard ID will indicate “PCA” on it and they will ride for free when riding with you. If you do not see “PCA” on your VIAtrans goCard ID, then your PCA will need to pay for their own fare when riding with you.

The senior goCard ID has a smart chip embedded in the card, so riders have access to a safe and secure alternative to paying cash fares and will automatically receive discounted fare access. When using the goCard to ride the bus passengers simply show the ID to the bus operator to receive access to the discounted fare.

Seniors 62 years and older automatically qualify for a senior goCard ID. To obtain a senior goCard ID visit any VIA Customer Service location with your government-issued ID.

To use your senior goCard ID, simply board the bus with your goCard ID handy. During this testing period, you have two options on how to pay for your trip. Option 1 – Pay with your goCard ID by tapping your goCard ID on the reader inside the bus and then show your goCard ID to the bus operator. Your discounted fare will automatically be deducted upon tapping your goCard ID. Option 2 – Show your goCard ID to the bus operator (picture facing the bus operator) and insert cash or pay for your trip with a e-fare ticket.

If you lose your senior goCard ID, please visit the nearest camera equipped VIA Customer Service Center. Be ready to present a government-issued ID and $3 dollars for a replacement card.

Seniors 62 and older qualify for half-fare rates which include One Day Pass for $1.35, and one-way fare for 65 cents. Value day passes such as a 7 Day Pass and 31 Day Pass are available for $6 and $19, respectively.

Yes. You may load your goCard electronically with stored value (cash amount) and tap your goCard on the van to pay your fare. During this testing phase VIAtrans customers are now allowed to load their goCard electronically with stored value (cash amount). To load your card, visit VIAinfo.net/goCard and click on “Register & Manage Your goCard” or visit your closest VIA Customer Service Center.

The senior goCard ID is free! Seniors 62 and older qualify for one free senior goCard ID. Replacement IDs can be made for a $3 dollar fee.

Yes. During this testing phase customers are now allowed to load their goCard electronically with bus passes or stored value (cash amount). To load your card, visit VIAinfo.net/goCard and click on “Register & Manage Your goCard” or visit your closest VIA Customer Service Center.

Yes; every five years you will need a new goCard ID.

No. Your goCard ID is not transferrable. Only the person in the picture can use the senior goCard ID.