Service Alerts

VIA services are occasionally detoured due to construction, severe weather or other conditions that prevent us from safely operating the normal route. The list below describes the current service disruptions and detours. Please note that circumstances beyond our control may require us to change our services without notice. Call VIA Customer Service at (210) 362-2020 to verify the most current information. Up-to-date information, including service alerts, are also available on VIA’s Facebook and Twitter pages.

Detours in Effect

  • Due to a CPS Energy project, route 505 Basse will be on the following detour until further notice.

    Eastbound
    From Eisenhauer at Chevy Chase, right on Chevy Chase
    Left on Irvington, left on Vandiver
    Right on Eisenhauer
    Continue regular route

    Start: September 18, 2018
    End: October 31, 2018

  • Due to a project being conducted by SAWS, the following detour will be in place for route 502 Thousand Oaks and route 602 North Star/Medical Center until further notice.

    Southbound
    From San Pedro Avenue at Patricia, right on Patricia
    Left on Moonglow
    Left on Ramsey
    Right on San Pedro
    Continue regular route

    Start: September 18, 2018
    End: October 31, 2018

  • Due to a Public Works project, the following detours will be in place for 20 New Braunfels Frequent through September 2018.

    Outbound
    From Josephine Street at Broadway Street, right on Broadway
    Left on Grayson Street
    Right on Austin Street
    Continue regular route

    Inbound
    From Austin at Grayson, left on Grayson
    Right on Broadway
    Left on Josephine
    Continue regular route

     

    Start: August 14, 2018
    End: September 30, 2018

  • Construction activities in Converse have made it necessary to place route 21 Kirby/Converse on detour until further notice.

    Outbound
    From FM 1516 at FM 78, right on FM 78
    Left on Converse Center Street
    Right on S. Seguin Road
    Continue regular route

     

    Start: July 10, 2018
    End: December 31, 2018

  • Due to ongoing construction, route 651 Deco District/Castle Hills will be on the following detours until further notice.

    Outbound
    From Neer Avenue at San Francisco Street, right on San Francisco
    Left on Santa Paula Avenue
    Left on Pasadena Street
    Right on Neer
    Continue regular route

    Inbound
    From Neer at Pasadena, left on Pasadena
    Right on Santa Paula
    Right on San Francisco
    Left on Neer
    Continue regular route

    Start: July 03, 2018
    End: December 31, 2018

  • Route changes and stop closures in the Downtown San Antonio area due to major construction in the area which begun June 25, 2018 and will continue for up to two years. The City of San Antonio’s street improvements project will affect travel on Commerce Street between North Santa Rosa Avenue and North St. Mary’s Street. Lane closures will also occur on Buena Vista Street/Dolorosa and West Cesar E. Chavez Boulevard between South Santa Rosa Avenue and South Frio Street. VIA service will be detoured to alternate routes during this time. A map of expected changes is provided below.

    While on detour please note the texting service (52020), automated trip planning and next bus digital signage will not be accurate for stops and routes affected.

    Detours to the following routes went into effect June 25:
    2, 3, 9, 10, 17, 21, 22, 24, 25, 26, 34, 42, 51, 70, 75, 77, 82, 88, 93, 94, and 100.

    Visit our Downtown Detours Page for detailed information.

    Start: June 27, 2018
    End: June 30, 2020

Upcoming Service Changes

    There are no upcoming service changes.

Temporary Service Disruptions

  • On Wednesday, Sept. 26, 2018, the Alamo Heights High School Parade will be held on Castano Street, and the following detours will be in place 3:30-7 p.m.

    9 Broadway
    10 Naco/Broadway

    No detour is required, but buses may be stopped on Broadway at Castano to allow the parade to cross, so delays may occur during the parade.

    11 VIVA culture

    From N. New Braunfels Avenue at Castano, continue on New Braunfels
    Left on Claywell Drive
    Left on Broadway
    Continue regular route

    505 Basse

    Eastbound
    From Broadway at Edgewood Place, left on Edgewood
    Left on New Braunfels
    Continue regular route

    Westbound
    From New Braunfels at Edgewood, right on Edgewood
    Right on Broadway
    Continue on regular route

    Start: September 21, 2018
    End: September 27, 2018

  • On Saturday, Sept. 22, 2018, the Head for the Cure 5K will be held in the downtown area, and the following bus routes will be on detours from 7:30 a.m. through approximately 10 a.m.:

    5 McCullough

    Inbound
    From McCullough Avenue at Elmira, right on Elmira
    Left on Main Avenue
    Continue onto Navarro Street
    Right on St. Mary’s Street
    Right on Martin Street
    Left on Flores Street
    Left on Dolorosa Street
    Right on St. Mary’s
    Continue regular route

    Outbound
    From Navarro at St. Mary’s, continue on Navarro
    Right on Main
    Right on Quincy Street
    Left on McCullough
    Continue regular route

    8 N. St. Mary’s

    Inbound
    From St. Mary’s at Elmira, right on Elmira
    Left on Main
    Continue onto Navarro
    Right on St. Mary’s
    Right on Martin
    Left on Flores
    Left on Dolorosa
    Right on St. Mary’s
    Continue regular route

    Outbound
    From Navarro at St. Mary’s, continue on Navarro
    Right on Main
    Right on Quincy
    Left on St. Mary’s
    Continue regular route

    Start: September 17, 2018
    End: September 23, 2018

  • The San Antonio Parks Foundation will host Jazz’SAlive Sept. 21-22, 2018 in Travis Park. The portions of Navarro Street, Pecan  Street, and Jefferson Street that border the park will be closed for the jazz festival, and VIA buses will be on detours in the area beginning Thursday, Sept. 20 as soon as the streets are closed and continuing through Sunday, Sept. 23 at 5 p.m.

    The affected routes and the detours they will follow are listed below.

    Routes 4, 5, 8, 90, 95, 96, and 97

    From Navarro at Travis Street, left on Travis
    Right on Flores Street
    Right on Pecan
    Left on Navarro
    Continue regular route

    Routes 2, 82, and 88

    From Navarro at Travis, left on Travis
    Right on Flores
    Right on Pecan
    Left on Navarro
    Left on Martin Street
    Continue regular route

    Routes 9, 10, 21, 22, 24, and 25

    From Pecan at St. Mary’s Street, right on St. Mary’s
    Left on Travis
    Left on Broadway
    Continue regular route

    Routes 6, 7, and 14

    From Navarro at Travis, right on Travis
    Left on Broadway
    Continue regular route

    Start: September 17, 2018
    End: September 24, 2018

Notice of Bus Stop Changes

  • On Wednesday, Aug. 29, 2018, bus stop 41319 on Culebra Road at Les Harrison Drive will be closed. This stop serves route 610 Ingram/Northwest Crossing. The next available stop for this route is 310 feet away on Les Harrison.

    Start: August 21, 2018
    End: September 21, 2018

  • The following bus stop changes will be implemented for route 612 Kel-Lac/Westlakes:

    Stop 79999
    This is a new stop that will be installed Wednesday, Aug. 22, 2018 on Brownleaf Street at Park Field Drive.

    Stop 79989
    This stop will close Wednesday, Aug. 29, 2018. It is on Brownleaf across from Park Meadow Drive, and it is being replaced by the new stop 79999.

    Start: August 21, 2018
    End: September 21, 2018

Proposed Service Changes

  • Service changes to the following routes and/or schedules are being proposed to take effect January 2019:

    9, 43, 44, 82, 88, 95, 101, and 520

    New routes 103 Zarzamora Primo and 672 TAMUSA / Madla Transit Center are proposed to begin service.

    There also are proposed pair route changes that will affect the following routes:
    10, 14, 22, 44, 46, 51, 70, 79, 82, and 95

    See more about Proposed January 2019 Service Changes here.

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