Wednesday, Sep 16, 2026
4:00 pm - 7:00 pm
VMC Board Room, 1021 San Pedro Ave, San Antonio, TX 78212
VIA Transit Police
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The VIA Transit Police Department is committed to providing a safe, secure and welcoming transit environment for everyone who rides, works, and visits VIA facilities.
As a fully commissioned law enforcement agency, our officers serve throughout VIA’s service area, protecting passengers, employees, contractors, transit infrastructure and community partners. We collaborate with local, state and federal agencies to enhance public safety and support VIA’s mission of connecting people to what matters most.
Safety on the Move
If you see suspicious activity, unsafe behavior or need assistance while using VIA services, we encourage you to report it immediately.
Together, we can help maintain a safe and secure transit system for everyone.
Emergency
VIA Transit Police Emergency Line
Non-Emergency Assistance
VIA Customer Service
Who We Are
The VIA Transit Police Department is a professional public safety organization dedicated to the safety, security, and well-being of passengers, employees, facilities and transit assets across VIA’s service area.
Our team includes:
- Licensed Texas Peace Officers certified through the Texas Commission on Law Enforcement (TCOLE).
- Level III Commissioned Security Officers who provide high-visibility support.
Together, they deliver comprehensive security through specialized training in:
- Transit security operations
- Crisis intervention and de-escalation
- Mental health awareness
- Emergency preparedness and incident response
- Customer service and public engagement
- Conflict resolution
- Active threat response
- Crime prevention and public safety awareness
VIA Transit Police Officers have full law enforcement authority for investigations, enforcement, emergency response and community policing. Our security officers enhance patrols, monitoring, assistance and reporting.
We are committed to exceptional service, positive community relationships and a safe transit system for all.
Our Mission
To protect and serve the passengers, employees, facilities, and assets of VIA Metropolitan Transit through professional law enforcement services, community partnerships and proactive public safety initiatives.
Our Vision
To be a trusted leader in transit policing by fostering a safe, secure, and welcoming transportation system through innovation, accountability and community engagement.
Our Core Values
Integrity
We act with honesty, professionalism and accountability in all that we do.
Service
We are committed to providing exceptional service to our riders, employees and community.
Respect
We treat every individual with dignity, fairness and compassion.
Collaboration
We work together with our employees, community members and partner agencies to achieve shared public safety goals.
Excellence
We strive for continuous improvement through training, innovation and professional development.
What We Do
The VIA Transit Police Department provides a wide range of law enforcement and public safety services, including:
- Patrol operations throughout VIA’s service area
- Transit center and facility security
- Criminal investigations
- Emergency response and incident management
- Community outreach and engagement
- Crime prevention and safety education
- Special event security support
- Transit employee safety initiatives
- Security planning for critical infrastructure
- Coordination with local, state and federal law enforcement partners
Our officers maintain a visible presence throughout the transit system and proactively address issues that impact rider safety and service reliability.
Community Partnerships
Public safety is a shared responsibility. We work closely with municipal police departments, county agencies, emergency responders, school districts, community organizations and social service providers.
Through outreach programs, safety presentations, public events and educational initiatives, we build strong relationships with riders and stakeholders.
Commitment to Transparency and Accountability
We maintain the highest standards of professional conduct through:
- Public reporting and data analysis
- Professional standards and compliance
- Policy review and continuous improvement
- Body-worn camera technology
- Training and certification standards
- Internal audits and inspections
- Community engagement and feedback
Join Our Team
The VIA Transit Police Department seeks dedicated professionals committed to public service, integrity and community safety.
Explore opportunities as a Transit Police Officer or Transit Security Officer and help serve one of Texas’s largest transit areas.