VIA Link is transit service when you need it. It’s a pilot program designed to provide on-demand transit in the Northeast San Antonio area. VIA Link is a ride-sharing program where people may share a ride with as many as four other people. Like Uber or Lyft service, customers can request a trip through a convenient app and can begin and end a trip anywhere within the pilot zone or connect with the regular VIA bus service to continue their trip.
It’s not a door-to-door service, rather operates in a network of designated stops within the pilot service area. Stops could include existing VIA stops or shelters, as well as other locations set up for VIA Link.
A VIA Link vehicle will pick up customers at their chosen pickup point, which often may be an existing bus stop and take them anywhere within the zone, or to the Naco Pass transfer point where they can transfer to VIA bus routes 10, 14 and 502.
The vehicles will be operated by Yellow Cab a local Taxi operator; however, they will be branded with VIA Link markings as well.
Fares are the same as regular VIA bus service, but frequency and reliability will improve.