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NOTE: Customers can submit concerns to VIA 24 hours a day, 7 days per week through the VIA Comments Form Below

NOTE: Articles left on a bus or van, that are turned in to the operator, are delivered to the Lost and Found the next business day after 12:00 noon.
Items are kept for 14 days and may be picked up at 1021 San Pedro, San Antonio, Tx. 78230. Customers will need to present a picture ID to retrieve the item.

NOTE: The list below includes adjusted hours of operations at Customer Service Centers due to VIA’s Covid-19 response.
Customer Service Centers will open May 20, 2020 and hours will remain in effect until further notice.

VIATRANS PHOTO ID’S TAKEN ONLY AT THE VIA METRO CENTER
*Reduced Half-Fare, Senior Citizens, Medicare ID’s are not available at Randolph and Ellis Alley