Contact information is listed in sections by department below.
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| Name | Address | Phone | Hours |
| Comments, Concerns, or Suggestions | (210) 362-2020 | Monday – Friday 8:00 am – 6:00 pm |
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| Bus Routing & Scheduling Information | -- | (210) 362-2020 TTY: (210) 362-2019 |
Monday – Friday 6:00 am – 10:00 pm Saturday 7:00 am – 7:00 pm Sunday 8:00 am – 5:00 pm |
| Lost and Found | VIA Metro Center 1021 San Pedro |
(210) 362-2006 | Monday - Friday 8:00 am - 5:00 pm |
| Name | Address | Phone | Hours |
| Centro Plaza | 909 W. Houston St. | (210) 299-5802 | Monday - Friday 7:00 am - 6:00 pm |
| Crossroads Park & Ride |
151 Crossroads Blvd. | (210) 362-2892 (210) 731-6616 |
Monday - Friday 7:00 am - 6:00 pm |
| Downtown Information Center | 211 W. Commerce St. | (210) 362-2889 (210) 475-9008 |
Monday - Friday 7:00 am - 6:00 pm Saturday 9:00 am - 2:00 pm |
| * Ellis Alley Information Center | 212 Chestnut St. | (210) 299-1213 | Monday - Friday 8:00 am - 1:00 pm 2:30 pm - 5:00 pm |
| Ingram Transit Center | 3215 Northwestern Drive | (210) 362-2893 (210) 521-6773 |
Monday - Friday 8:00 am - 1:00 pm 2:30 pm - 5:00 pm |
| Kel-Lac Transit Center | 7183 Highway 90 W. | (210) 362-2891 (210) 679-0309 |
Monday - Friday 8:00 am - 1:00 pm 2:30 pm - 5:00 pm |
| Medical Center Transit Center | 5330 Medical Drive | (210) 362-2896 (210) 614-4836 |
Monday - Friday 8:00 am - 5:00 pm |
| North Star Transit Center | 7538 San Pedro Ave. | (210) 362-2898 (210) 524-9272 |
Monday - Friday 8:00 am - 1:00 pm 2:30 pm - 5:00 pm |
| * Randolph Park & Ride |
9400 IH 35 North | (210) 362-2890 (210) 564-8175 |
Monday - Friday 7:00 am - 6:00 pm |
| Stone Oak Park & Ride | 22139 U.S. Highway 281 North | (210) 362-2887 | Monday - Friday 8:00 am - 1:00 pm 2:30 pm - 5:00 pm |
| VIA Metro Center | 1021 San Pedro Ave. | (210) 362-2006 | Monday - Friday 8:00 am - 5:00 pm |
VIATRANS PHOTO ID’S TAKEN ONLY AT THE VIA METRO CENTER
*Reduced Half-Fare, Senior Citizens, Medicare ID’s are not available at Ingram, Randolph and Ellis Alley
| Name | Phone | TTY |
| Office of VIAtrans Eligibility |
(210) 362-2140 | (210) 362-2019 |
| VIAtrans Reservations and Cancellations |
(210) 362-5050 | (210) 362-5060 |
| Where’s My Ride? | (210) 362-5050 | (210) 362-5060 |
| Name | Address | Phone | Hours |
| Executive Offices – The Grand |
123 N. Medina St. San Antonio, Tx 78207 |
(210) 299-5800 | -- |
| Administrative Office | 800. W. Myrtle St. San Antonio, Tx 78212 |
(210) 362-2000 | Agencies: Monday - Friday 9:00 am - 12:00 pm Office Employees Only: Monday - Friday 1:00 pm - 4:15 pm |
| Name | Phone |
| Transit Police (Emergency Safety and Security) | (210) 362-2439 |
| Name | Address | Phone | |
| VIA Metropolitan Transit Attn: Employment & Testing |
1021 San Pedro San Antonio, Tx 78212 |
Jobline: (210) 362-2240 Fax: (210) 362-2575 |
Employment & Testing |
| Name | Address | Phone |
| Procurement Staff Directory | -- | -- |
| Main Contact | 1720 N. Flores St. San Antonio, Tx 78212 |
(210) 362-2400 Fax: (210) 362-2588 |
| DBE Bidline | -- | (210) 362-2001 |
| VIA’s Material Distribution Receiving Dock |
-- | (210) 362-2420 |
| Economic Opportunity | -- | (210) 362-2170 |
| Name | Phone |
| Marketing and Communications |
(210) 299-5866 |
| Government and Community Relations Public Meetings |
(210) 362-2389 |
| VIA eXplore Learning Lab | (210) 362-2389 |
| Mascot Requests | (210) 362-2389 |
| Name | Address | Phone | More Details |
| Martha P Flores EEO Officer |
800 W. Myrtle San Antonio, Tx 78212 |
(210) 362-2075 Fax: (210) 362-2730 |
Title VI Rights |
| Name | Phone |
| Clear Channel Outdoor (CCO) | (210) 630-6963 |