Contact

CUSTOMER SERVICE

Name	Address	Phone	Hours
Comments, Concerns, or Suggestions		(210) 362-2020	Monday – Friday 8:00 am – 6:00 pm
Bus Routing & Scheduling Information	--	(210) 362-2020 TTY: (210) 362-2019	Monday – Friday 6:00 am – 10:00 pm Saturday 7:00 am – 7:00 pm Sunday 8:00 am – 5:00 pm
Lost and Found	VIA Metro Center 1021 San Pedro	(210) 362-2006	Monday - Friday 8:00 am - 5:00 pm

NOTE: Customers can submit concerns to VIA 24 hours a day, 7 days per week through the VIA Comments Form Below

CUSTOMER SERVICE CENTERS

Name	Address	Phone	Hours
Centro Plaza	909 W. Houston St.	(210) 299-5802	Monday - Friday 7:00 am - 6:00 pm
Crossroads Park & Ride	151 Crossroads Blvd.	(210) 362-2892 (210) 731-6616	Monday - Friday 7:00 am - 6:00 pm
Downtown Information Center	211 W. Commerce St.	(210) 362-2889 (210) 475-9008	Monday - Friday 7:00 am - 6:00 pm Saturday 9:00 am - 2:00 pm
* Ellis Alley Information Center	212 Chestnut St.	(210) 299-1213	Monday - Friday 8:00 am - 1:00 pm 2:30 pm - 5:00 pm
Ingram Transit Center	3215 Northwestern Drive	(210) 362-2893 (210) 521-6773	Monday - Friday 8:00 am - 1:00 pm 2:30 pm - 5:00 pm
Kel-Lac Transit Center	7183 Highway 90 W.	(210) 362-2891 (210) 679-0309	Monday - Friday 8:00 am - 1:00 pm 2:30 pm - 5:00 pm
Medical Center Transit Center	5330 Medical Drive	(210) 362-2896 (210) 614-4836	Monday - Friday 8:00 am - 5:00 pm
North Star Transit Center	7538 San Pedro Ave.	(210) 362-2898 (210) 524-9272	Monday - Friday 8:00 am - 1:00 pm 2:30 pm - 5:00 pm
* Randolph Park & Ride	9400 IH 35 North	(210) 362-2890 (210) 564-8175	Monday - Friday 7:00 am - 6:00 pm
Stone Oak Park & Ride	22139 U.S. Highway 281 North	(210) 362-2887	Monday - Friday 8:00 am - 1:00 pm 2:30 pm - 5:00 pm
VIA Metro Center	1021 San Pedro Ave.	(210) 362-2006	Monday - Friday 8:00 am - 5:00 pm

VIATRANS PHOTO ID’S TAKEN ONLY AT THE VIA METRO CENTER
*Reduced Half-Fare, Senior Citizens, Medicare ID’s are not available at Ingram, Randolph and Ellis Alley

VIAtrans

Name	Phone	TTY
Office of VIAtrans Eligibility	(210) 362-2140	(210) 362-2019
VIAtrans Reservations and Cancellations	(210) 362-5050	(210) 362-5060
Where’s My Ride?	(210) 362-5050	(210) 362-5060

ADMINISTRATIVE

Name	Address	Phone	Hours
Executive Offices – The Grand	123 N. Medina St. San Antonio, Tx 78207	(210) 299-5800	--
Administrative Office	800. W. Myrtle St. San Antonio, Tx 78212	(210) 362-2000	Agencies: Monday - Friday 9:00 am - 12:00 pm Office Employees Only: Monday - Friday 1:00 pm - 4:15 pm

TRANSIT POLICE

Name Phone

Transit Police (Emergency Safety and Security) (210) 362-2439
EMPLOYMENT

Name Address Phone Email

VIA Metropolitan Transit
Attn: Employment
& Testing 1021 San Pedro
San Antonio, Tx 78212 Jobline: (210) 362-2240
Fax: (210) 362-2575 Employment & Testing

PROCUREMENT

Name	Address	Phone
Procurement Staff Directory	--	--
Main Contact	1720 N. Flores St. San Antonio, Tx 78212	(210) 362-2400 Fax: (210) 362-2588
DBE Bidline	--	(210) 362-2001
VIA’s Material Distribution Receiving Dock	--	(210) 362-2420
Economic Opportunity	--	(210) 362-2170

PUBLIC ENGAGEMENT

Name	Phone
Marketing and Communications	(210) 299-5866
Government and Community Relations Public Meetings	(210) 362-2389
VIA eXplore Learning Lab	(210) 362-2389
Mascot Requests	(210) 362-2389

TITLE VI RIGHTS

Name Address Phone More Details

Martha P Flores
EEO Officer 800 W. Myrtle
San Antonio, Tx 78212 (210) 362-2075
Fax: (210) 362-2730 Title VI Rights
BUS AND SHELTER ADVERTISING

Name Phone

Clear Channel Outdoor (CCO) (210) 630-6963

Name	Phone
Transit Police (Emergency Safety and Security)	(210) 362-2439

Name	Phone
Clear Channel Outdoor (CCO)	(210) 630-6963

CUSTOMER COMMENTS