Contact information is listed in sections by department below.
Submit Online Comments Here
Name | Address | Phone | Hours |
Comments, Concerns, or Suggestions | (210) 362-2020 | Monday – Friday, 8:00 am – 6:00 pm |
NOTE: Customers can submit concerns to VIA 24 hours a day, 7 days per week through the VIA Comments Form Below
Bus Routing & Scheduling Information | -- | (210) 362-2020 TTY: (210) 362-2019 |
Monday – Friday, 6:00 am – 10:00 pm Saturday, 7:00 am – 7:00 pm Sunday, 8:00 am – 5:00 pm |
Lost and Found | VIA Metro Center 1021 San Pedro |
(210) 362-2006 | Monday - Friday, 8:00 am - 5:00 pm |
NOTE: Articles left on a bus or van, that are turned in to the operator, are delivered to the Lost and Found the next business day after 12:00 noon.
Items are kept for 14 days and may be picked up at 1021 San Pedro, San Antonio, Tx. 78230. Customers will need to present a picture ID to retrieve the item.