goMobile Ticketing App
Scroll down for a helpful how-to video.
Download goMobile for your Apple or Android device.
goMobile is VIA’s official new mobile ticketing and trip-planning app. The app is free to download for Apple and Android devices and there are no additional fees to purchase VIA products.
With VIA goMobile, VIA is continuing its commitment to offer convenient and helpful passenger amenities and resources. Use VIA’s free systemwide 4G LTE WiFi to manage your goMobile account while making a trip or visiting one of our Transit Centers.
goMobile users can purchase the following products at full-fare and half-fare rates:
This short video shows you how easy it is to goMobile with VIA
H-E-B Outlets
31-Day Pass (Full and Half Fare), 7-Day Pass (Full Fare), and VIAtrans tickets are available at these H-E-B stores:
Ticket Vending Machines
VIA’s new Ticket Vending Machines (TVMs) make buying bus passes quicker and easier. Look for TVMs at Crossroads Park & Ride and the Medical Center Transit; other convenient locations coming soon.
You can pay with MasterCard or VISA debit/credit cards or cash. Look for more TVM locations in 2017, along with expanded products including SmartCards.
Passes sold through the TVMs are not activated until the first use. American Express, Discover and E-fare change cards are not accepted at the TVMs.
For more information, please call Customer Information at (210) 362-2020.
e-fare System
VIA’s electronic fare collection system offers more flexibility. Insert the e-fare magnetic stripe 31-Day Pass, 7-Day Pass or Day Pass card into the fare box on the first ride to activate. Just swipe on subsequent trips. If you prefer to pay with cash, transfers are dispensed right out of the fare box on e-fare cards, too. And with the e-fare system, you can buy Day passes right on the bus.
If you would like to purchase an e-fare transfer, you must notify the operator before inserting money into the fare box.
Your e-fare transfer will be dispensed and stamped with an expiration time on the back. When you board your next bus, simply swipe the transfer on the fare box. If you are transferring from regular to Express service, swipe and pay the upcharge. The new e-fare transfers allow for unlimited rides for 2.5 hours. Passengers may no longer buy a transfer on top of a transfer.
E-Fare Day Passes are valid on any bus for unlimited rides until the end of the day in which it is first used. There is no change to the Day Pass usage policy or the price. If you purchase your e-fare Day Pass on the bus, you must let your driver know you want to buy a Day Pass before inserting any money into the fare box. Your Day Pass will be dispensed, activated and stamped with an expiration date. Simply swipe and go on subsequent trips during that day.
VIA’s one-ride tickets are electronic as well. E-fare tickets are sold at select retail stores, online and by mail in packs of 10. E-fare tickets are inserted into the fare box, not swiped.
The e-fare 31-Day Pass is valid for unlimited rides on Regular, Express and Prímo services. The first time you use your 31-Day Pass, insert it into the fare box to activate it and have it stamped with an expiration. On subsequent trips, simply swipe and go.
important things to remember about via e-fare cards
A used or expired e-fare card cannot be recharged. Dispose of expired cards, but please do not litter.
Riders who are eligible for reduced fares must provide proof of eligibility when paying or using half-fare e-fare cards.
When paying for more than one person, let the operator know before inserting payment.
If a rider is due change exceeding $1, the operator may dispense an e-fare change card. There are no cash refunds. The change card can only be used as payment for future trips within one year of issuance. Only one change card per transaction is allowed. Change less than $1 cannot be provided.
E-fare terms & conditions