San Antonio, US
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About VIA Mission, Vision & Promise

VIA Metropolitan Transit is the public transportation agency for San Antonio, Texas and 13 surrounding Bexar County cities, offering bus, express routes, paratransit (VIAtrans), ride-share (VIA Link), vanpool, park-and-ride, and special event services to connect the community to jobs, education, and opportunities.

Vision

Be the driving force of our community’s growth and success

Mission

To take you to what matters most

Promise

Count on VIA, every ride

Pillars

Environmental Commitment

VIA’s ongoing commitment to environmental stewardship includes initiatives to reduce air pollution, waste, and energy demands.

Compliance

VIA’s Office of Diversity & Federal Compliance (ODFC) is committed to ensuring Disadvantaged Business Enterprise (DBE) and Small Business Enterprise (SBE) participation on contracts meet the amount contractually agreed.

ODFC ensures that DBE and SBE contract requirements are communicated to all necessary parties, and properly included in the contract documents, and that DBE and SBE contract terms and conditions are met.

ODFC compliance and monitoring activities may include, but are not limited to the following:

  • Participate in pre-bid and pre-award meetings to ensure DBE or SBE contract requirements are communicated, and Prime Contractors have an understanding of their responsibilities and obligations.
  • Approve DBE and SBE utilization plans proposed by Prime Contractors.
  • Ensure prompt payment is made to DBE and SBE Subcontractors.
  • Review and confirm DBE and SBE participation and goal attainment on contracts.
  • Work with Prime Contractors and Subcontractors to promptly resolve concerns where DBE and/or SBE participation and compliance concerns exist.
  • Review certified payroll reports to ensure compliance with applicable regulations and laws.

Title VI Rights

We are committed to ensuring that no person is excluded from participation in, or denied the benefits of its service, or otherwise subjected to discrimination, on the basis of race, color or national origin as protected by Title VI of the Civil Rights Act of 1964, as amended (“Title VI”).

Diversity Compliance Reporting System (DCRS)

Visit the Diversity Compliance Reporting System for more info.

Code of Conduct

VIA Metropolitan Transit Police Department has set forth policies governing the conduct and demeanor of every member of the police department, both on- and off-duty, to promote efficiency, discipline, and good public relations.

Awards & Achievements

2019 Awards
Award TitleAwarded ByAwarded To
Gold Certified RecyclerReWorksSAVIA’s commitment to waste reduction and recycling
Business Partner of the YearSan Antonio Lighthouse for the Blind and Vision ImpairedDedication and willingness to improve the ride for Lighthouse employees
Best Bus Stop Improvement AwardTransitCenter FoundationVIA’s cumulative efforts in recent years to improve bus stop amenities
Gerencia con Corazón AwardAlexander Briseño Leadership Development ProgramPresented to President/CEO Jeffrey C. Arndt for support of the leadership program
El Bronce Campaign Award, Creative TacticsPublic Relations Society of America – San Antonio chapterWest Side Murals Tour brochure
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