Service Alerts

VIA services are occasionally detoured due to construction, severe weather or other conditions that prevent us from safely operating the normal route. The list below describes the current service disruptions and detours. Please note that circumstances beyond our control may require us to change our services without notice. Call VIA Customer Service at (210) 362-2020 to verify the most current information. Up-to-date information, including service alerts, are also available on VIA’s Facebook and Twitter pages.

Temporary Service Disruptions

    There are no temporary service disruptions.

Detours in Effect

  • The Texas Department of Transportation is spearheading a project at Five Palms Drive and Military Drive that has route 614 Hidden Cove/Kel-Lac on the following detour through June 2017.

    Northbound
    From Five Palms at Buckhorn Place, right on Buckhorn
    Left on Military
    Continue regular route

    Start: May 24, 2017
    End: June 30, 2017

  • A construction project has routes 43 South Flores and 44 Pleasanton on the following detour through the first week of June 2017.

    Inbound
    From Flores Street at Lone Star Boulevard, right on Lone Star
    Left on Probandt
    Left on Simon Street
    Right on Flores
    Continue regular route

    Start: May 24, 2017
    End: June 10, 2017

  • A project at Northwest Vista College has route 660 Northwest Vista College/University Park and Ride on the following detour through the end of June 2017.

    Northbound
    From Ellison Drive at Wiseman Boulevard, left on Wiseman
    Right on Loop 1604
    Right on Ellison
    Continue regular route

    Start: May 19, 2017
    End: June 30, 2017

  • Due to a construction project on Donaldson Avenue, route 509 Hildebrand will be on the following detours through the end of May 2017.

    Westbound
    From Donaldson at St. Cloud, right on St. Cloud
    Left on Alexander Hamilton Drive
    Left on Red Bud Drive
    Right on Donaldson
    Continue regular route

    Eastbound
    From Donaldson at Red Bud, left on Red Bud
    Right on Alexander Hamilton
    Right on St. Cloud
    Left on Donaldson
    Continue regular route

    Start: May 17, 2017
    End: June 01, 2017

  • A project at Northwest Vista College has route 620 Northwest Vista College/Ingram on the following detour through the end of June 2017.

    Northbound
    From Loop 1604 at Wiseman Boulevard, continue on Loop 1604
    Right on Ellison Drive
    Continue regular route

    Start: May 17, 2017
    End: June 30, 2017

  • A project at Northwest Vista College has route 64 U.S. 90 Express on the following detour through the end of June 2017.

    Northbound
    From Loop 1604 at Wiseman Boulevard, continue on Loop 1604
    Right on Ellison Drive
    Continue regular route

    Start: May 17, 2017
    End: June 30, 2017

  • Due to construction in the vicinity, route 617 Kel-Lac/Rainbow Hills will be on the following detour for the duration of the project.

    Northbound
    From Horal Street at Mahota Drive, left on Mahota
    Right on Tomar Drive
    Continue regular route

    Start: May 09, 2017
    End:

  • Due to a construction project in the vicinity of Walter and Wilson streets, the following detours are in effect for Route 16 Ft Sam Houston for two months.

    Outbound
    From N. Walters Street at Wilson Way, right on Wilson Way onto Garden Ave.
    Left on Schofield Road
    Right on Scott Road
    Continue on regular route

    Start: April 15, 2017
    End:

  • Due to construction in the Vicinity of Loop 410 at Marbach Road, Routes 550/551 Looper Skip will be on the following detours until further notice.

    550 Clockwise
    From U.S. Highway 90 access road at Loop 410 access road, right on Loop 410 access road
    Enter Loop 410
    Bypass Marbach
    Exit Ingram Road
    Continue regular route

    551 Counterclockwise
    Enter Loop 410 main lanes before Culebra Road
    Bypass Marbach
    Continue to the U.S. Highway 90 exit
    Continue regular route

    Start: March 22, 2017
    End:

  • Due to a construction project in the vicinity of Elmendorf Lake, Route 75 W Commerce Frequent and 76 W Commerce Skip will be on the following detours through May 2017.

    Inbound
    From Commerce Street at 24th Street, left on 24th
    Right on Martin Street
    Right on 19th Street
    Left on Commerce
    Continue regular route

    Start: March 22, 2017
    End:

  • Due to CPS Energy work in the area, the following detours for Route 24 East Houston Frequent will be in effect until further notice.
    Outbound
    From Rio Grande Street at Lamar Street, left on Lamar
    Left on Walters
    Continue regular route

    Start: July 21, 2016
    End:

  • Updated Feb. 13, 2017 – New eastbound detour delayed; previous eastbound detour still in effect

    Updated Feb. 10, 2017 with new eastbound detour effective Feb. 14, 2017

    Updated Jan. 10, 2017 with new westbound detour

    Due to a couple of projects being carried out in the downtown area, route 301 VIVA centro will be on the following detours:

    Westbound
    From Martin Street at St. Mary’s Street, continue on Martin
    Left on Main Street
    Right on Travis Street
    Continue regular route

    Eastbound (current detour, still in effect)
    From Centro Plaza, right on Frio Street
    Left on Buena Vista Street
    Right on Pecos La Trinidad Street
    Left on Nueva Street
    Left on Navarro Street
    Right on Market Street
    Continue regular route

    Start: January 04, 2017
    End:

  • Due to construction in the vicinity of the Ingram Transit Center, route 618 Ingram/Westlakes will be on the following detour for the duration of the project.

    Northbound, to route 609
    From Ingram Road at Northwestern, continue on Ingram
    Left on Wurzbach Road
    Left on Van Cleave
    Left on Northwestern
    Continue regular route to 609

    Start: October 05, 2016
    End:

  • Due to a construction project, Route 46 Commercial will be on the following detours until further notice.

    Outbound
    From Theo Avenue at I-35, left on the southbound access road
    Right on Cottonwood Avenue
    Left on Collingsworth Avenue
    Continue regular route

    Inbound
    From Collingsworth at Cottonwood, right on Cottonwood
    Right on the southbound I-35 access road
    Take the turnaround before Division
    Continue on northbound access road to Malone
    Right on Malone
    Continue regular route

    Start: August 31, 2016
    End:

  • Updated Feb. 13, 2017 – New eastbound detour delayed; previous eastbound detour still in effect

    Updated Feb. 10, 2017 with new eastbound detour effective Feb. 14, 2017

    Updated Jan. 10, 2017 with new westbound detour

    Due to a couple of projects being carried out in the downtown area, route 301 VIVA centro will be on the following detours:

    Westbound
    From Martin Street at St. Mary’s Street, continue on Martin
    Left on Main Street
    Right on Travis Street
    Continue regular route

    Eastbound (current detour, still in effect)
    From Centro Plaza, right on Frio Street
    Left on Buena Vista Street
    Right on Pecos La Trinidad Street
    Left on Nueva Street
    Left on Navarro Street
    Right on Market Street
    Continue regular route

    Start: February 13, 2017
    End:

Upcoming Service Changes

  • VIA Metropolitan Transit will implement several service improvements beginning May 1, 2017:

    • Route 3 will be modified to enter and exit downtown on Flores Street, due to construction at Romana Plaza.
    • Route 28 will be modified near Amanda and Yucca streets due to long-term construction.
    • Route 76 will be modified to enter and exit downtown on Flores St. due to construction at Romana Plaza.
    • Route 94 will be modified to enter Fiesta Texas only on northbound trips when the park is open. Southbound trips will remain on La Cantera Parkway.
    • Route 301 VIVA centro will be modified to travel into downtown from Centro Plaza using Buena Vista, Nueva, and Navarro streets instead of West Houston Street, due to long-term construction.
    • There will be minor schedule adjustments to the following routes: 17, 62, 64, 89, 93, 101, 550, 551.

    New pocket schedules are now available online. Printed schedules will be available at all VIA Information Centers and on buses. To see how these changes may affect your travel, use the online Personal Trip Planner up to 14 days in advance, and enter a trip date later than May 1, 2017. For more information on these service changes, call (210) 362-2020.

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  • VIA Metropolitan Transit implementará varias mejoras al servicio de transitó a partir del 1 de mayo, 2017.

    • Ruta 3 será modificada para entrar y salir del centro de San Antonio en la calle Flores debido a la construcción en la Plaza Romana.
    • Ruta 28 será modificada cerca de las calles Amanda y Yucca debido a la construcción de larga duración.
    • Ruta 76 será modificada para entrar y salir del centro de San Antonio en la calle Flores debido a la construcción en la Plaza Romana.
    • Ruta 94 será modificada para entrar a Fiesta Texas solamente en viajes hacia el norte durante los horarios del parque. Viajes hacia el sur continuarán en La Cantera Parkway.
    • Ruta 301 VIVA centro será modificada para viajar al centro de Centro Plaza utilizando las calles Buena Vista, Nueva y Navarro en lugar de la calle W. Houston debido a la construcción de larga duración.
    • Habrán modificaciones menores para las siguientes rutas: 17, 62, 64, 89, 93, 101, 550, 551.

    Nuevos horarios están disponibles en VIAinfo.net. Horarios impresos serán disponibles en todos los centros de información de VIA y en los autobuses. Para información de cómo estos cambios podrán afectar su viaje, use Trip Planner la Agenda de Viaje Personal, en la red hasta 14 días en avanzado con fecha de viaje después del 1 de mayo, 2017. Para más información sobre estos cambios de servicio, llame al (210) 362-2020.

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Notice of Bus Stop Changes

  • On Thursday, May 25, 2017, the following new bus stops will be open for service.

    38699 – Kitty Hawk Road opposite Wind Burn Trail (at the Walmart driveway)
    This stop will serve the outbound trips of route 21

    68836 – Pecan Valley Drive at Southside Lions Park (across from the Senior Center)
    This stop will serve the inbound trips of route 28

    68837 – Pecan Valley Drive at District 3 Senior Center
    This stop will serve the outbound trips of route 28

    Start: May 19, 2017
    End: June 08, 2017

  • On Wednesday, April 26, 2017, bus stops at the Ingram Park & Ride serving Routes 550, 551 and 620, will be temporarily closed and relocated to Northwestern Drive.

    Routes 550/551 will share the bus stop that currently serves Route 609. Route 620 will have its own temporary stop on Northwestern Drive.

    For more information call (210) 362-2020.

     

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  • As of Wednesday, April 19, 2017, a new bus stop has been opened at the intersection of Military Drive and Dugas Road. This stop, which is labeled 96553, serves route 64, and it replaces bus stop 38857 on Ellison Drive at Military, which will be closed Tuesday, April 25, 2017.

    Also scheduled to be closed on Tuesday, April 25 are two bus stops on Culebra Road at the railroad crossing just east of I-10. Labeled 43763 and 43769, these stops serve routes 82 and 88, and they are closing due to conditions at the stops and the close proximity of other nearby stops.

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  • Construction on a new hotel at the intersection of St. Mary’s Street and Commcerce Street will begin Monday, Jan. 9, 2017. While the construction is underway (expected to last two years), the following bus stop changes will be in effect.

    89867 – St. Mary’s at Commerce
    This stop will be closed for the duration of the construction. The affected routes are 6, 24, 30, 32, 34, 36, 42, 51, 54, 67, 79, and 95.

    89807 – St. Mary’s
    This is a new temporary stop just north of the closed stop, 89867. Routes served by this stop are 6, 24, and 95.

    53777 – St. Mary’s at Houston Street
    This stop was previously closed, but it will be reopened to serve routes 54 and 67.

    89869 – Commerce at St. Mary’s
    This stop will be moved 50 feet eastward on Commerce to accomodate the construction.

    Other routes affected by the construction will continue to make stops at regular marked bus stops before and after the construction area.

    Start: January 09, 2017
    End: