Contact

Contact information is listed in sections by department below.

  • CUSTOMER SERVICE
    Name Address Phone Hours
    Customer Information Center (Bus Routing & Scheduling Information and Customer Comments) -- (210) 362-2020
    TTY: (210) 362-2019
    Lost and Found VIA Metro Center
    1021 San Pedro
    (210) 362-2006 Monday - Friday
    8:00 am - 5:00 pm

  • CUSTOMER SERVICE CENTERS
    Name Address Phone Hours
    Centro Plaza 909 W. Houston St. (210) 299-5802 Monday - Friday
    7:00 am - 6:00 pm
    Crossroads
    Park & Ride
    151 Crossroads Blvd. (210) 731-6616 Monday - Friday
    7:00 am - 6:00 pm
    Downtown Information Center 211 W. Commerce St. (210) 475-9008 Monday - Friday
    7:00 am - 6:00 pm
    Saturday
    9:00 am - 2:00 pm
    Ellis Alley Information Center 212 Chestnut St. (210) 299-1213 Monday - Friday
    8:00 am - 1:00 pm
    2:30 pm - 5:00 pm
    Ingram Transit Center 3215 Northwestern Drive (210) 521-6773 Monday - Friday
    8:00 am - 1:00 pm
    2:30 pm - 5:00 pm
    Kel-Lac Transit Center 7183 Highway 90 W. (210) 679-0309 Monday - Friday
    8:00 am - 1:00 pm
    2:30 pm - 5:00 pm
    Medical Center Transit Center 5330 Medical Drive (210) 614-4615 Monday - Friday
    8:00 am - 5:00 pm
    North Star Transit Center 7538 San Pedro Ave. (210) 524-9272 Monday - Friday
    8:00 am - 1:00 pm
    2:30 pm - 5:00 pm
    Randolph
    Park & Ride
    9400 IH 35 North (210) 564-8175 Monday - Friday
    7:00 am - 6:00 pm
    VIA Metro Center 1021 San Pedro Ave. (210) 362-2020 Monday - Friday
    8:00 am - 5:00 pm

  • VIAtrans
    Name Phone TTY
    Office and VIAtrans
    Eligibility
    (210) 362-2140 (210) 362-2019
    VIAtrans Reservations
    and Cancellations
    (210) 362-5050 (210) 362-5060
    Where’s My Ride? (210) 362-5050 (210) 362-5060

  • ADMINISTRATIVE
    Name Address Phone Hours
    Executive Offices –
    The Grand
    123 N. Medina St.
    San Antonio, Tx 78207
    (210) 299-5800 --
    Administrative Office 800. W. Myrtle St.
    San Antonio, Tx 78212
    (210) 362-2000 Agencies:
    Monday - Friday
    9:00 am - 12:00 pm
    Office Employees Only:
    Monday - Friday
    1:00 pm - 4:15 pm

  • TRANSIT POLICE
    Name Phone
    Transit Police (Emergency Safety and Security) (210) 362-2439

  • EMPLOYMENT
    Name Address Phone Email
    VIA Metropolitan Transit
    Attn: Employment
    & Testing
    1021 San Pedro
    San Antonio, Tx 78212
    Jobline: (210) 362-2240
    Fax: (210) 362-2575
    Employment & Testing

  • PROCUREMENT
    Name Address Phone
    Procurement Staff Directory -- --
    Main Contact 1720 N. Flores St.
    San Antonio, Tx 78212
    (210) 362-2400
    Fax: (210) 362-2588
    DBE Bidline -- (210) 362-2001
    VIA’s Material Distribution
    Receiving Dock
    -- (210) 362-2420
    Economic Opportunity -- (210) 362-2170

  • PUBLIC ENGAGEMENT
    Name Phone
    Marketing and
    Communications
    (210) 299-5866
    Government and Community Relations
    Public Meetings
    (210) 362-2389
    VIA eXplore Learning Lab (210) 362-2389
    Mascot Requests (210) 362-2389

  • BUS AND SHELTER ADVERTISING
    Name Phone
    Clear Channel Outdoor (CCO) (210) 630-6963

Use the online customer service form below to submit emails to a specific department. For community tour and event requests, visit our Community page.

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