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The system tracks buses on their routes at least every 10 seconds. The accuracy of predictions varies depending upon many factors including changes in traffic patterns, accidents, detours etc. The closer the bus is to your stop the more accurate the prediction. Generally the service is accurate to within a couple of minutes.
For operational efficiency, many buses change routes when in service, especially approaching downtown. If your stop is just after the point where a bus changes route numbers, the arrival estimates may not be accurate. We hope this service helps our customers, but keep in mind the times provided are estimates and certain situations including traffic delays can decrease the accuracy.