NaviLens

• Detected from up to 50ft away

• Read and detected within a second

• Read unfocused even when user is unaware a code is within range

• Read from an angle of 160 degrees

• Read in all light conditions

• Provide the user real time bus information or any other information stored in code

• Provide the user accurate orientation to the code

• Provide audio or text messages in 33 different languages and utilize user’s preferred phone language setting to deliver message.

LATEST NEWS

Installation of 6,000 Navilens Signs Underway

February 2024
VIA Metropolitan Transit begun installing an innovative system that will assist people who are blind or low-vision in more easily navigating the public transportation system in the San Antonio region.

NaviLens is wayfinding and information technology that helps blind and low-vision riders navigate to a bus stop, access real-time next bus arrival information, and receive directions to the bus when it arrives at the bus stop with the use of their smart phone (Android or IOS) and the NaviLens apps. The technology can be used in 34 different languages, meaning that non-English speakers can also use the system to more easily use transit here.

Over the next several months, VIA will install nearly 6,000 multi-colored QR-style coded NaviLens signs at bus stops and other locations. The NaviLens app automatically detects the signs whenever users’ phones are within 50 feet. Once a sign is detected, the app provides spoken navigation to it and translates the code into an audio message that includes real-time information.

Delivering the NaviLens technology underscores VIA’s continued commitment to investing in technology and innovation aimed at improving accessibility and the customer experience.

VIA previously piloted the NaviLens program at 100 stops with high ridership and near Vibrant Works, formerly known as Lighthouse for the Blind, which partnered with VIA on the project.

VIA conducted testing events, inviting members of the public to participate and provide feedback regarding their experience using NaviLens. With the successful pilot program, the VIA board of trustees voted in January 2023 to implement the technology across the system.

HOW TO USE

1. Download the FREE NaviLens app and/or NaviLensGo app to your IOS device or Android device.

• NaviLens app will read signs and provide audio message guiding the user to the code and providing information stored in code such as next bus arrival information or any alerts stored regarding that bus stop.

• NaviLensGo app provides a text message of information stored in the code such as next bus arrivals or any alerts stored regarding that bus stop.

2. Once the app has been downloaded, hold your phone chest level as you walk to our test bus stops and the app will scan the environment and detect codes in the area.

SHARE YOUR NAVILENS EXPERIENCE

CLICK HERE to take our online survey and share your experience.

You may also provide feedback by calling 210-362-2020 and tell us what you think.