Prímo Service

Happy New Prímo!
Now there’s even more fast, frequent, dependable Prímo service on the road. VIA’s Prímo 100 and new 103 service feature high-capacity vehicles, improved fare collection systems, and controlled traffic signals to move riders more efficiently with frequent service during peak times.

Prímo 100 | Prímo 103 (opens Jan. 7, 2019!) | Prímo 102 (coming in 2019)

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Prímo Features

  • Transit signal priority to speed up travel times

  • Wheelchair self-restraint (60-foot buses only)

  • Bikes on board (60-foot buses only)

  • LCD information display

  • Real-time arrival information along route

  • Free high-speed WiFi

Prímo 100 travels from Centro Plaza and Ellis Alley Park & Ride to the Medical Center Transit Center. The service runs daily, with frequent service every 10 minutes during peak times. Fare is the same as VIA’s regular bus service and daily and monthly passes are accepted.

SCHEDULE
SERVICE

Daily
4 a.m. to 1 a.m.

Monday-Friday
Every 10 minutes – 6 a.m. to 6 p.m.

Saturday
Every 15 minutes – 6 a.m. to 6 p.m.

Sunday
Every 15 minutes – 6 a.m. to 6 p.m.

Prímo 103 will travel from Crossroads Park & Ride to the Madla Transit Center. The service will run daily, with frequent service every 12 minutes during peak times. The fare for VIA Prímo 103 is the same as VIA’s regular bus service and daily and monthly passes are accepted.

SCHEDULE
SERVICE

Daily
4 a.m. to 1 a.m.
Every 12 minutes – 6 a.m. to 6 p.m.

Saturday
4:30 a.m. to 1 a.m.
Every 15 minutes – 7:30 a.m. to 8:30 p.m.

Sunday
5:30 a.m. to 1 a.m.
Every 15 minutes – 8 a.m. to 8:30 p.m.

 NOTE: Some new Prímo shelters along the 103 route are being completed. Temporary stops are set up near each stop that remains under construction. For help planning your trip, text your 5-digit bus stop ID to 52020 for next-bus information, visit our online trip planner, or call (210) 362-2020.

Prímo 102 will travel from the Kel-Lac Transit Center to Brooks Transit Center. The service will run daily, with frequent service every 12 minutes during peak times. The fare for VIA Prímo 102 is the same as VIA’s regular bus service and daily and monthly passes are accepted.

STATIONS

Prímo service offers fewer stops and traffic signal priority for faster trips. Along Fredericksburg Rd., Primo passengers board at stations instead of standard bus stops. These larger stations feature recognizable arching shelters with free WiFi and overhead digital signs with real-time next bus information.

ENHANCED STOPS

Along Zarzamora Street, most Primo passengers will board at enhanced Prímo stops with VIA’s newest digital signs displaying real-time next bus arrival information. Free WiFi is also available. Stops are spaced further apart so riders spend less time on the bus. Each stop features unique public art created by local artists.

60-FOOT ARTICULATED BUS

40-FOOT CNG BUS

VIA uses two stylized Compressed Natural Gas-fueled (CNG) vehicles for its Prímo service. The 60-foot articulated bus, is a high-capacity vehicle with two passenger compartments linked by a pivoting joint that is enclosed by protective folding bellows. The 40-foot Prímo bus, is a shorter single compartment vehicle, which also runs on CNG power to save on fuel cost, while contributing a cleaner environment by reducing vehicle emissions. Prímo vehicles have a specialized paint scheme and interior design to give this premium service a distinctive look. Prímo vehicles meet all Federally Mandated Vehicle Safety Standards, Americans with Disabilities Act, and Society of Automotive Engineering Standards requirements.

  • Riders with wheelchairs and bikes

    Prímo vehicles offer space for two wheelchairs, one new self-restraining rear-facing wheelchair space (60-foot buses only) and the standard forward facing wheelchair positions.

    Forward-Facing Wheelchair Position

    VIA operators are required to secure all riders using the forward-facing wheelchair positions using a four-point securement system. When boarding the bus, please let the operator know if you plan on using the forward-facing position.

    Wheelchair

    Rear-Facing Wheelchair Position

    The rear-facing position does not require securement or assistance, which offers greater independence, and makes it easier and faster to get on and off the bus. When using this position, push yourself all the way back against the cushioned support, apply your parking brake, and fasten optional seat belts if desired.

    Riders with Bikes

    The 60-Foot Prímo vehicles can accommodate three bikes inside each vehicle. The bike rack is located at the rear of the bus and requires riders with bikes to board from the rear door. Once on board, simply roll the front bike tire into one of the slots and allow the top roller to come over the front wheel. Once the bike is secure, proceed to the front of the bus to pay your fare. The 40-foot Prímo Vehicle features an exterior bike rack on the front of the bus.

    View more on How to Ride with Wheelchairs and Bikes

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