Improvements are agency’s largest undertaking at once
VIA Metropolitan Transit will roll out service changes on Jan. 12, 2026, as part its Better Bus Plan, a multi-year initiative focused on improving frequency, reliability and overall system performance — putting the agency ahead of the delivery schedule projected just one year ago.
These improvements are made possible by VIA’s successful hiring of 107 additional full-time bus operators and accelerated progress on the Better Bus Plan. The updates, which affect 30 routes across the VIA service area, represent the next phase of the plan and are further supported by the voter-approved sales tax that VIA began receiving at the start of this year.
“This is the largest set of service improvements VIA has implemented at one time, and it directly supports our mission to connect people to what matters most,” VIA President & CEO Jon Gary Herrera said. “We remain committed to delivering a strong system with faster, more frequent and more reliable service that expands access to the places our customers need to go every day.”
VIA is accelerating implementation of sweeping changes to improve public transportation across the region.
The January changes build on previous phases of the Better Bus Plan implemented in April and August 2025. These improvements are designed to enhance customer experience by providing more frequent and reliable service, better connections and expanded access to high-demand areas throughout the region.
VIA hosted a series of public hearings in which the agency provided more information on improvements and gathered community feedback to ensure the initiatives met rider needs.
When evaluating services and routes for increased frequency opportunities, VIA considers current travel patterns, bus operator availability, requests from the public and opportunities to maximize improved customer experience with faster, more reliable service.
For details and the full list of service changes, visit our Service Changes page.