VIA Metropolitan Transit is ensuring customers remain as comfortable at possible at VIA bus stops and facilities in the wake of this summer’s rising temperatures.

VIA’s Safety, Training and System Security Supervisors are at transfer points, along routes and at transit facilities throughout distributing water bottles to VIA customers. The customer care service will continue on days when triple-digit heat is forecast, usually during high-heat index hours, 1 to 6 p.m., and some mid-morning hours.

VIA is also providing cooling buses stationed at several transit centers. The City of San Antonio has opened Cooling Centers to assist those without adequate or air-conditioned shelter. The list of the cooling center locations is below where you can enter your zip code in the search prompt to find the location nearest you.

Riders can get help planning their trip to the cooling centers with VIA’s online trip planner or by calling (210) 362-2020. Regular fares will apply.

VIA Modifies service during hot weather

To assist VIAtrans customers, VIA operates modified pick-up and drop-off procedures during hot weather – days in which actual temperatures reach 100 degrees. Customers will be advised to wait inside for pick-up appointments scheduled between noon and 7 p.m. VIAtrans van operators will go to the door to alert the customer if he or she does not appear within three minutes of the van’s arrival. Customers in an office building (high rise, hospital, etc.) should wait on the ground level inside the main entrance or lobby. For drop-off appointments between noon and 7 p.m., van operators will remain at the drop-off point to ensure a VIAtrans customer has entered a house or a building before leaving.

VIA encourages everyone to stay hydrated during summer months. Beverages are allowed on buses and vans in spill-proof or screw-top containers. Carrying an umbrella and dressing in loose or light-colored clothing also helps to keep cool. For more tips, visit VIA online at VIAinfo.net.

CITY OF SAN ANTONIO COOLING STATIONS

LocationAddressPhone
Community Centers
Cuellar Community Center5626 San Fernando St
San Antonio, TX 78237
(210) 207-3156
Dawson Community Center
2500 E Commerce St
San Antonio, TX 78203
(210) 227-1627
Garza Community Center
1450 Mira Vista
San Antonio, TX 78237
(210) 207-3239
Hamilton Community Center
10700 Nacogdoches Rd
San Antonio, TX 78217
(210) 207-3121
Palm Heights Community Center
1201 W Malone Ave
San Antonio, TX 78225
(210) 207-3099
Ramirez Community Center
1011 Gillette Blvd
San Antonio, TX 78224
210.921.0681
Southside Lions Community Center
3100 Hiawatha St
San Antonio, TX 78210
(210) 207-3155
Tobin Community Center
1906 W Martin St
San Antonio, TX 78207
210.225.0941
Libraries
Bazan Library
2200 W Commerce St
San Antonio, TX 78207
(210) 207-9160
Brook Hollow Library
530 Heimer Rd
San Antonio, TX 78232
(210) 207-9030
Central Library
600 Soledad St
San Antonio, TX 78205
(210) 207-2500
Cody Library
11441 Vance Jackson Rd
San Antonio, TX 78230
(210) 207-9100
Collins Garden Library200 N Park Blvd
San Antonio, TX 78204
(210) 207-9120
Cortez Library
2803 Hunter Blvd
San Antonio, TX 78224
(210) 207-9130
Encino Library
2515 E Evans Rd
San Antonio, TX 78259
(210) 207-9250
Forest Hills Library
5245 Ingram Rd
San Antonio, TX 78228
(210) 207-9230
Great Northwest Library
9050 Wellwood St
San Antonio, TX 78250
(210) 207-9210
Guerra Library
7978 W Military Dr
San Antonio, TX 78227
(210) 207-9070
Igo Library

13330 Kyle Seale Pkwy
San Antonio, TX 78249
(210) 207-9080
Johnston Library
6307 Sun Valley Dr
San Antonio, TX 78227
(210) 207-9240
Landa Library

233 Bushnell Ave
San Antonio, TX 78212
(210) 207-9090
Las Palmas Library
515 Castroville Rd
San Antonio, TX 78237

(210) 207-9200
Maverick Library

8700 Mystic Park
San Antonio, TX 78254
(210) 207-9060
McCreless Library

1023 Ada St
San Antonio, TX 78223
(210) 207-9170
Memorial Library

3222 Culebra Rd
San Antonio, TX 78228
(210) 207-9140
Mission Library

3134 Roosevelt Ave
San Antonio, TX 78214
(210) 207-2704
Pan American Library

1122 W Pyron Ave
San Antonio, TX 78221
(210) 207-9150
San Pedro Library

1315 San Pedro Ave
San Antonio, TX 78212
(210) 207-9050
Schaefer Library

6322 US Hwy 87 E
San Antonio, TX 78222
(210) 207-9300
Semmes Library

15060 Judson Rd
San Antonio, TX 78247
(210) 207-9110
Thousand Oaks Library

4618 Thousand Oaks Dr
San Antonio, TX 78233
(210) 207-9190
Tobin Library

4134 Harry Wurzbach Rd
San Antonio, TX 78209
(210) 207-9040
Westfall Library

6111 Rosedale Ct
San Antonio, TX 78201
(210) 207-9220
Senior Centers
Claude Black Community Center2805 E Commerce St
San Antonio, TX 78207
(210) 207-5233
Bob Ross Senior Center
2219 Babcock Rd
San Antonio, TX 78229
(210) 207-5300
South Side Lions Senior Center
3303 Pecan Valley Dr
San Antonio, TX 78210
(210) 207-1760
West End Park Senior Center
1226 NW 18th St
San Antonio, TX 78207
(210) 207-1720

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