Fare-free trips to COVID-19 vaccination sites will continue

VIA Metropolitan Transit continues to connect passengers to COVID-19 vaccination sites as local leaders renew the call for all eligible persons to get vaccinated. Since VIA began offering the fare-free service to City/County sites in January 2021, more than 4,000 trips have been provided, including nearly 900 on VIAtrans paratransit service.

Bus and VIA Link passengers can request a complimentary trip by simply notifying the operator they are going to, or returning from, a COVID-19 vaccination location when boarding. Registered VIAtrans customers must schedule their trip in accordance with VIAtrans policies and procedures by phone or online and inform their driver when boarding. VIAtrans customers should notify the booking agent when making their appointment.

VIA continues to provide safe, reliable essential trip options for persons who must travel during the ongoing COVID crisis. Health and safety precautions designed to slow the spread of germs will remain in place for all VIA riders and employees, including masks over the nose and mouth at all times, enhanced cleaning and sanitizing of vehicles and facilities, frequent hand washing and other good hygiene practices.

Customers are asked to only make essential trips during this time and avoid public spaces, including public transit, if they are experiencing COVID-19 symptoms or have recently been exposed to someone who has tested positive for the virus. Call VIA’s Customer Information for more information at 210-362-2020.