Service Changes - August 2021 - VIA Metropolitan Transit

VIA Metropolitan Transit conducted two virtual Public Meetings to discuss proposed service changes to go into effect on August 23, 2021. The meetings held Wednesday, June 2, 2021 (English) and 7 p.m. Thursday, June 3, 2021 (Spanish) can be viewed below.

The proposed changes are listed here. You can leave comments on these proposed changes by filling out the submission form below. You also can sign up to receive updates on VIA’s future projects. VIA staff will be at various Transit Centers in the coming weeks sharing information on the proposed changes. You can view the schedule below.

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PUBLIC MEETINGS

ENGLISH – 7 P.M. JUNE 2, 2021

SPANISH – 7 P.M. JUNE 3, 2021

PRESENTATIONS

ENGLISH

SPANISH

PROPOSED SERVICE CHANGES

VIA Metropolitan Transit will host virtual public meetings to receive comments on the Recovery and Rebalance Service changes proposed for implementation on August 23, 2021. VIA will be discussing the two key components of these round of changes:

• Bus routes with increased frequency
• Bus routes with schedule and other adjustments.

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The following adjustments are part of scheduled changes and plans to enhance VIA’s essential service schedule, designed to keep San Antonio moving safely:

♦ Route 5 McCullough – Proposed frequency will be increased from 60 to 30 minutes during morning peak hours.

♦ Route 30 Rigsby – Proposed frequency will be increased from 60 to 30 minutes during morning peak hours.

♦ Routes 17 IH-35 Express and 93 IH-10 Crossroads/UTSA – Proposed frequency will be increased from 60 to 30 minutes minutes all day on weekdays.

♦ Routes 6 US-281 Express and 7 Stone Oak Express – Proposed combination of the two routes into a new Route 7 with with service from Stone Oak to downtown every 30 minutes all day and then on to Brooks Transit Center every 60 minutes.

♦ Routes 9 Broadway Frequent and 10 Naco/Broadway Frequent  – Proposed combination of the two routes into a new Route 9 with service every 15 minutes, that will continue as Route 43 downtown.

♦ Routes 22 Hays Frequent – Proposed reduced frequency from 15 to 20 minutes and continue as Route 51 downtown.

♦ Route 79 Ruiz Frequent – Proposed frequency will be reduced to 30 minutes during morning peak hours and will no longer continue as Route 22.

♦ Route 632 Randolph/Ventura – Proposed addition of trips to IDEA Walzem on weekdays.

Continued Route/Extension Suspension on the Following Routes:

♦ JBSA Routes 16 and 65 

♦ VIVA Routes 11, 40, 301 

♦ Routes 48 IH-35 South Express

♦ 54 South Alamo

♦ 70 Cesar Chavez

♦ 631 Sunrise/Summerfest

♦ Route 4 San Pedro Frequent – Blossom Extension

♦ Route 30 Rigsby – St. Hedwig Extension

♦ Route 36 South Presa – Elmendorf Extension

♦ Route 42 Roosevelt – Losoya Extension

♦ Route 515 Southcross – Walters Extension

 

For additional information on these service changes, customers may call (210) 362-2020. They also may conveniently plan trips, and purchase fares and passes with the VIA goMobile app. Passengers can simply show their phone screen to the operator when boarding. The free app is available on Apple and Android smartphones. More information is available at VIAinfo.net/goMobile.

Safe Riding Reminders:

Face coverings are required inside VIA facilities and on VIA vehicles.

VIA recommends paying touch-free through the VIA goMobile app.

Maintain social distancing while riding VIA services.

Avoid riding when feeling ill.

COMMENTS

 

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INFORMATIONAL OUTREACH SCHEDULE

VIA staff will be at the locations listed below to provide information on the proposed changes.

DATETIME
LOCATIONS
Monday, May 24, 20216:00am – 9:00amIngram Transit CenterMadla Transit Center
Monday, May 24, 20213:00pm - 6:00pmIngram Transit CenterMadla Transit Center
Tuesday, May 25, 20216:00am – 9:00amRandolph Park & RideMedical Center Transit Center
Tuesday, May 25, 20213:00pm- 6:00pmRandolph Park & RideMedical Center Transit Center
Wednesday, May 26, 20216:00am – 9:00amBrooks Transit CenterKel-Lac Transit Center
Wednesday, May 26, 20213:00pm – 6:00pmBrooks Transit CenterKel-Lac Transit Center
Thursday, May 27, 20216:00am – 9:00amStone Oak Park & RideNorth Star Transit Center
Thursday, May 27, 20213:00pm – 6:00pmStone Oak Park & RideNorth Star Transit Center
Tuesday, June 1, 202110:00am – 2:00pmBrooks Transit CenterIngram Transit Center
Wednesday, June 2, 202110:00am – 2:00pmRandolph Park & RideMedical Center Transit CenterMadla Transit Center
Thursday, June 3, 202110:00am – 2:00pmKel-Lac Transit CenterStone Oak Park & Ride