Customers urged to follow website, social media for service updates

VIA Metropolitan Transit is monitoring winter weather forecasts for our service area. Predictions include frigid temperatures and icy conditions overnight and throughout the next 48 hours, beginning Thursday, January 20.

The safety of our customers, employees, and the community remain our top priority. VIA Offices and Transit Centers will remain open for regular business hours and bus, VIAtrans, and VIA Link services will continue to operate as long as it is safe to do so. There are no planned service disruptions at this time. However, road conditions could be affected as this weather event develops, resulting in possible service and scheduling delays or detours.

Route detours and schedule adjustments due to severe weather will be announced on VIA’s Weather Page, on VIA’s social media channels, and through local media. Customers can also call the VIA goLine at (210) 362-2020 for information. Please monitor for service and weather updates, and plan accordingly.