Persons traveling to or from an area warming center using bus service; VIA Link (within the Link service zones); or VIAtrans service, can travel fare-free through Saturday, Jan. 11, 2025.
Please alert the operator when boarding the bus or a VIA Link van that you are heading to a warming center and let your reservation agent know when booking a VIAtrans trip. The only animals allowed to accompany a customer is a service animal. Visit SanAntonio.gov for a list of available warming center locations and hours.
Persons in the disability community and/or individuals needing transportation to an area warming center should call 311 (210-207-6000) to request assistance.
VIA is one of several transportation providers supporting local emergency operations. Emergency trips cannot be arranged directly with VIA. Please call 311.
VIA continues to monitor forecasts and travel conditions that could impact VIA services, including frigid temperatures and icy roads.
Bus, VIAtrans, and VIA Link services will continue to operate as long as it is safe to do so. There are no planned service disruptions at this time. Route detours and schedule adjustments due to severe weather will be announced on our Service Alerts page at viainfo.net/service-alerts, on VIA’s social media channels, and through local news.
Customers should monitor service and weather updates and plan accordingly, including building in extra time for travel and dressing warmly. Customers can also call the VIA goLine at (210) 362-2020 for information.