Improvements will not disrupt bus service at busy transit hub
The main building at VIA’s Crossroads Park & Ride location (151 Crossroads Blvd., 78201) will be closed May 5-19, 2025, while improvements are made to better serve riders.
The renovation work will require the closure of the customer service window, restrooms and indoor waiting area. Temporary restrooms and hand-washing areas will be available during the disruption. Bus service and boarding times will not be affected during the construction.
Enhancements to the facility include renovations of the men’s and women’s restrooms and new flooring throughout the building, including the lobby, waiting areas and ticket window area.
VIA riders needing customer service assistance can visit the Medical Center Transit Center at 5330 Medical Dr., 78240, during normal business hours from 8 a.m. to 5 p.m. Monday-Friday. See a complete list of our Customer Service Centers at VIAinfo.net/contact.
The Downtown Information Center at 211 W. Commerce St., 78205, will be the only location open Saturdays (9 a.m. to 2 p.m.) during the Crossroads Park & Ride closure.
Upcoming improvements are scheduled for Medical Center Transit Center and Ellis Alley Park & Ride, but dates have not been finalized. For further assistance please call the VIA goLine at (210) 362-2020.