VIA launched it’s “VIA Link” pilot program in May 2019 to provide mobility-on-demand transportation. Rather than waiting on scheduled bus service, VIA riders can summon a shared van by a phone call or an app to travel between numerous “virtual stops” around the program zone in the Northeast part of San Antonio that surrounds Nacogdoches Road inside Loop 1604.

The program, which has seen a increase and ridership, could be a model for transit options in the future.

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