Ridership demand, COVID response are factors in adjustments set for January 2021

VIA Metropolitan Transit is hosting public meetings to receive comments on the proposed service revisions scheduled for implementation on January 11, 2021.

To comply with public health guidance regarding COVID-19, this meeting will be conducted as an audio/video conference pursuant to the Texas Open Meetings Act as temporarily modified and suspended by the Office of the Governor on March 16, 2020 in response to the COVID-19 pandemic and associated declarations of Emergency.


The meetings will also be live streamed on VIA’s Facebook page at facebook.com/VIATransit.

DateTimeOnline AccessAccess by Phone
February 2, 20216 p.m.Online Meeting

Facebook Live

Access code: 8005
February 10, 2021
In Spanish
6 p.m.Online Meeting

Facebook Live
Access code: 8005


Route 552 I-410/ W.W. White service will be modified to operate every 15 minutes from 6:00 a.m. to 6:00 p.m Monday through Friday. Route 552 I-410 / W.W. White. Route 552 I-410/W.W. White will maintain its 30-minute service at all other times.

Route 64 will no longer operate on detour.

Route 647 is being modified to accommodate a new turnaround.

Routes 44 and 524 will have minor schedule adjustments.


Route Suspensions
The following routes are currently not operating:

• Joint Base San Antonio Routes 16 and 65

• VIVA Routes 11, 40, and 301

• Routes 7, 48, 54, 70, and 631

Extension Suspensions
The following extenions are currently not operating:

4 Blossom

25 Royal View

30 St. Hedwig

36 Elemendorf

42 Losoya

515 Walters

632 IDEA School


Members of the public may provide voicemail comment in advance by dialing 855-925-2801.

The public will have an opportunity to share comments during the online public meeting.  Each individual will have up to 3 minutes to speak.  Public comments may be submitted until Friday, October 16, and can be submitted in the following ways:

1. Typed or verbal comment during the online public meeting at publicinput.com/VIAJan21ServiceChange
2. Mail comments to:

c/o Government and Community Relations
Re: January 2021 Service Changes
800 W Myrtle St.
San Antonio, TX 78212

3. Email comments to [email protected]
4. Leave a message with GCR at (210)-362-2389

Please submit comments by Friday, October 16, 2020.