VIA Metropolitan Transit announced Aug. 21, 2020, it will make its Workforce Assistance Pass available through Dec. 31, 2020, as local workers continue to be impacted by the social and economic effects of COVID-19. The program was introduced in June to help unemployed customers who are looking for work or training, while receiving unemployment benefits. It was originally set to expire on August 31.

The complimentary pass is good for 31 days from activation and is available for any VIA customer who presents a copy of their unemployment benefit statement (dated May 15 or after) and a current photo ID at a VIA ticket window during normal business hours.

Upon review of the customer’s statement of benefits and ID card, a Workforce Assistance Pass will be issued using the free VIA goMobile app or on a VIA goCard. There is a limit of one per customer. Customers with extended unemployment benefits can request a subsequent 31-day pass by following the same process: presenting their updated statement of unemployment benefits and ID card with photo at a VIA ticket window.

VIAtrans customers requesting Workforce Assistance Passes can contact VIA’s goLine at <a href=”tel=2103622020″> (210) 362-2020</a> for more information and instructions on how to apply for a pass via email.

All VIA riders are required to follow social distancing and safety guidelines in place at all VIA facilities and Code of Conduct guidelines while riding, including requirements for non-exempt passengers to wear a face covering over their nose and mouth, practice social distancing, and observe rules against joyriding.